Delivery Policy

Welcome to www.seaislandsaintlucia.com. As used in these Delivery Services Terms and Conditions (“Delivery Terms”), “we” or “Sea Island Saint Lucia” means seaislandsaintlucia LLC and “you” means the individual or entity engaging us for delivery services, including scheduled delivery service.

We will provide the Delivery Services you engage us to perform for the ordered product(s), directly or through a third-party service provider, in a professional and workmanlike manner, consistent with industry standards. The Delivery Services are non-refundable once service is completed. If you do not follow the Guidelines, or for other safety or local code reasons, we may in our sole discretion decline to perform or we may reschedule services in whole or in part and issue you a full or partial refund. We will also not disassemble, deconstruct, or break down any product for haul-away service.

The customer shall collect the goods by the agreed delivery deadline or, if a delivery deadline has not been firmly agreed upon, without undue delay after receipt of notification that the goods are ready for collection at the agreed place of performance. If the customer defaults on taking receipt of the goods, we may at our own option and at the customer’s expense, ship the goods to the customer’s address, store the goods (insofar as no other possibility exists, also in the open air if need be) or rescind the contract, and assert damages. If the customer defaults on taking receipt of the goods, we shall not be liable for accidental destruction of, loss of or damage to the goods. In the event that the goods are stored, the delivery shall be deemed to have been made, and we shall be entitled to invoice for the goods after two weeks.

If, contrary to the aforementioned, it is agreed that we shall ship the goods, transportation shall occur at the customer’s expense, and we shall, in the absence of a specific instruction, choose the means of transportation and the route on the basis of our discretion. The risk shall pass to the customer at the time when we hand over the goods to the carrier.

Major unforeseeable operational disruptions, delays in delivery or non-delivery by our suppliers, as well as operational interruptions owing to a shortage of raw materials, energy or workers, strikes, lockouts, traffic disruptions, official control measures and cases of force majeure at our company or our suppliers shall cause the delivery deadline to be postponed by the duration of the hindrance to performance, insofar as such events are relevant to our ability to deliver the goods. We shall without undue delay notify the customer when such hindrances begin and end. If delivery is delayed by more than one month as a result thereof, both we and the customer shall be entitled, with the exclusion of damage claims, to rescind the contract in respect of the quantity affected by such disruption to delivery.

If a fixed delivery deadline has been agreed upon, the customer may, in the event of default in delivery for which we are at fault, set in writing a reasonable grace period of a least 10 days and, after this grace period has expired to no avail, rescind the part of the contract that has not been performed. In any event, damage claims due to default in delivery shall be excluded.

We may amend these Delivery Services terms and conditions at our sole discretion by posting revised terms and conditions on the www.seaislandsaintlucia.com website. Your continued use of the Delivery Services after the effective date of the revised terms and conditions constitutes your acceptance of these terms. Any dispute or claim arising from or relating to the Delivery Services is subject to the binding arbitration, governing law, disclaimer of warranties and limitation of liability and all other terms in the Conditions of Use. You agree to those terms by scheduling, selecting or using Delivery Services through www.seaislandsaintlucia.com.