Terms and Conditions

Your purchase and use of delivery or related services are subject to the terms and conditions described on this page, the policies we make available in connection with your account, and other terms available. You may agree to these terms and conditions by clicking the check box and/or the “Buy Delivery Services & Confirm Dispatch” button presented with these terms and conditions or, if earlier, using any of the services described in these terms and conditions.

Compliance with Laws

You will comply with all applicable laws and regulations with respect to delivery services you purchase. Your purchase and use of delivery and related services are also subject to the terms, conditions, and other agreements between you and the applicable carrier or other service provider.

Conditions of Use

Welcome to Sea Island Cotton Shop.com (SICS.com) Services which provide products for sale to everyone when you visit or shop at SICS.com. By using the SICS Services, you agree, on behalf of yourself and all members of your household and others who use any Service under your account, to the following conditions.

Please read these conditions carefully

We offer a wide range of SICS products, and sometimes additional terms may apply. When you use the SICS Service (for example, Your Profile, Gift Cards, SICS Video, or SICS applications) you also will be subject to the guidelines, terms and agreements applicable to that SICS Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY

Please review our Privacy Policy, which also governs your use of SICS Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use SICS Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other SICS Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any SICS Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of SICS or its content suppliers and protected by copyright laws. The compilation of all content included in or made available through any SICS Service is the exclusive property of SICS and protected by U.S. and International copyright laws.

TRADEMARKS

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any SICS Service are trademarks or trade dress of SICS in the U.S. and other countries. SICS’s trademarks and trade dress may not be used in connection with any product or service that is not SICS’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SICS. All other trademarks not owned by SICS that appear in any SICS Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SICS.

PATENTS

One or more patents owned by SICS apply to the SICS Services and to the features and services accessible via the SICS Services. Portions of the SICS Services operate under license of one or more patents.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, SICS or its content providers grant you a limited, non-exclusive, non- transferable, non-sublicensable license to access and make personal and non-commercial use of the SICS Services. This license does not include any resale or commercial use of any SICS Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any SICS Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by SICS or its licensors, suppliers, publishers, rights holders or other content providers. No SICS Service, nor any part of any SICS Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SICS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SICS without expressed written consent. You may not use any meta tags or any other “hidden text” utilizing SICS’s name or trademarks without the express written consent of SICS. You may not misuse the SICS Services. You may use the SICS Services only as permitted by law. The licenses granted by SICS terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT

You may need your own SICS account to use certain SICS Services, and you may be required to be logged into the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Visit ‘Your Payments’ to manage your payment options. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. SICS does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the SICS Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their SICS.com account. SICS reserves the right to refuse service, terminate accounts, terminate your rights to use SICS Services, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SICS reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

INTELLECTUAL PROPERTY COMPLAINTS

SICS respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please feel free to send us an email or contact us through our contact information and notify us of any Copyright Infringement.

RISK OF LOSS

All purchases of physical items from SICS are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

REPLACEMENTS, RETURNS AND REFUNDS

International Orders

It should be noted that Sea Island Cotton Shop does not facilitate returns for any International orders. Instead, we make availability for the replacement of damaged and/or defected orders, on the condition that the damage is caused by our company during the packaging process.

Replacements are only viable within 30 days of the original purchase date with an original invoice number.

If damages and/or defects are caused due to the shipping courier or the customer, Sea Island Cotton Shop will not be held liable for a replacement request.

Refunds are gladly made within 30 days of the original purchase date with an original invoice number. It must be noted that refunds cannot be processed without your name, address and the original invoice number. Refunds will be based on original payment type ONLY.

Local Orders (Click & Collect St. Lucia)

Refunds and exchanges are gladly made within 30 days of the original purchase date with an original sales receipt from your transaction on our local website. Merchandise must be undamaged, unused, and unwashed, with is original price tag.

Click & Collect refunds cannot be processed without the original receipt. Refunds will be based on original payment type only. Items are to be exchanged at our Baywalk Mall location in Rodney Bay, Gros-Islet.

PRICING

“List Price” means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found at SICS and other retailers. Certain products may have a “Was Price” displayed, which is determined using recent price history of the product on SICS.

With respect to items sold by SICS, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by SICS is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

Your credit card is usually charged immediately after ordering once your card is valid. Both the cost of the item and your selected shipping method will be charged.

SANCTIONS AND EXPORT POLICY

You may not use any SICS Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using SICS Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, technology, and services.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The SICS services and all information, content, materials, products (including software) and other services included on or otherwise made available to you through the SICS services are provided by SICS on an “as is” and “as available” basis, unless otherwise specified in writing. SICS makes no representations or warranties of any kind, express or implied, as to the operation of the SICS services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the SICS services, unless otherwise specified in writing. You expressly agree that your use of the SICS services is at your sole risk.

To the full extent permissible by law, SICS disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SICS does not warrant that the SICS services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the SICS services, SICS’s servers or electronic communications sent from SICS are free of viruses or other harmful components. To the full extent permissible by law, SICS will not be liable for any damages of any kind arising from the use of any SICS service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any SICS service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing

DISPUTES

Any dispute or claim relating in any way to your use of any SICS Service will be adjudicated in Saint Lucia, and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial.

APPLICABLE LAW

By using any SICS Service, you agree that applicable law, and the laws of the state of Saint Lucia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and SICS.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies such as our privacy policy, posted on this site. These policies also govern your use of SICS Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

Sea Island Cotton Shop Ltd.
P.O. Box 308BW
Rodney Bay, St. Lucia, W.I
https://seaislandsaintlucia.com/landing

ADDITIONAL SICS SOFTWARE TERMS

The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with SICS Services (the “SICS Software”).

Use of the SICS Software. You may use SICS Software solely for purposes of enabling you to use the SICS Services as provided by SICS, and as permitted by these Conditions of Use and any Service Terms. You may not incorporate any portion of the SICS Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the SICS Software in whole or in part. All software used in any SICS Service is the property of SICS or its software suppliers and is protected by Saint Lucia and international copyright laws.

No Reverse Engineering

You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the SICS Software, whether in whole or in part.

Updates

We may offer automatic or manual updates to the SICS Software at any time and without notice to you.

Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT

If you believe that your intellectual property rights have been infringed, please submit your complaint using our online form. This form may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.

We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.

We offer the following alternative to our online form for copyright complaints only. You may submit written claims of copyright infringement to our Copyright Agent at:

Sea Island Cotton Shop
P.O. Box 308BW
Rodney Bay, St. Lucia, W.I
https://seaislandsaintlucia.com/
Email: sales@seaislandsaintlucia.com

Courier Address:

Sea Island Cotton Shop
P.O. Box 308BW
Rodney Bay, St. Lucia, W.I
https://seaislandsaintlucia.com/
Email: sales@seaislandsaintlucia.com

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s